1. General Information
Thank you for your interest in our website and our online services. Protecting users’ data and using it only in the way our customers/visitors/users expect from us is our highest priority. Thus, the following policy is designed to inform you about the processing of your personal data and your rights regarding this processing according to the General Data Protection Regulation (“GDPR”) and other data protection laws.
We, Excellent Management Limited at Suites 502-503, 5/F, Cambridge House, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong are the controller according to the GDPR and therefore responsible for the data processing explained herein.
2. Processing of Personal Data during Your Use of Our Website
Your visit to our website and/or use of our online services will be logged. The IP address currently used by your device, date and time, the browser type and operating system of your device, the pages accessed may be recorded. This data is collected for the purposes of optimizing and improving our website as well as our online services. The processing is legally based on legitimate interest as it is in our legitimate interest to protect our website and to improve the quality of our services. Additionally, your personal data is only stored if you provide it to us on your own account, e.g. as part of a registration, a survey, an online application or for online purchase (performance of a contract). We have taken appropriate measures to ensure that the data provided to us during the registration is adequately protected. These measures include, but are not limited to, encryption, access control, segregation of duties, internal audit etc
a) Contact Form
You can use the contact form on our website to contact us for any request. The personal data that you filled out into the contact form will only be processed for answering your request. Filling in and submitting the contact form constitutes an affirmative action by which you have given your consent to the data processing.
c) Data Recipients
We may use third party service providers to process your personal data. These service providers may be located in countries within and outside the European Union (EU) and the European Economic Area (EEA). We ensure that these service providers process personal data in accordance with European data protection legislation to guarantee an adequate data protection level, even if personal data are transferred into a country outside the EEA for which no adequacy decision of the EU Commission exists. Transfers of personal data to other recipients is not performed, except where we are obliged to do so by law.
d) Retention Period
Personal data provided to us via our website will only be stored until the purpose for which they were processed has been fulfilled. Insofar as retention periods under commercial and tax law must be observed, the storage period for certain data can be up to 2 years. However, storage periods may also be amended due to our legitimate interest (e.g. to guarantee data security, to prevent misuse or to prosecute criminal offenders).
3. Your Rights
As a data subject, you can use of your rights mentioned as below:
The right to receive information about the data processing and a copy of the processed data;
The right to demand the rectification of inaccurate data or the completion of incomplete data;
The right to demand the erasure of personal data;
The right to demand the restriction of the data processing;
The right to receive the personal data concerning the data subject in a structured, commonly used and machine-readable format and to request the transmittance of these data to another controller;
The right to object to the data processing;
The right to withdraw a given consent at any time to stop a data processing that is based on your consent;
The right to file a complaint with the competent supervisory authority